Privacy Policy

Last Updated: June 18, 2026

This Privacy Policy explains how Shenzhen Fanrong Crafts And Gifts Co., Ltd. and Fanrong Leather collect, use, protect, and process your personal information when you visit our website, submit an inquiry, request a quote, or communicate with us.

By using this website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use this website or submit personal information through our forms.

1. Who We Are

Fanrong Leather is a custom leather goods manufacturer based in Shenzhen, China. We create custom leather and PU leather products for brands, gift companies, retailers, wholesalers, and lifestyle businesses.

Company Name:
Shenzhen Fanrong Crafts And Gifts Co., Ltd.

Website:
fanrongleather.com

Address:
606A, Block A, Hedi Longgang E-commerce Bldg, No.16 Longsheng Rd, Baolong, Longgang Dist, Shenzhen, China

Contact Person:
Krystal

Email:
xr20251201@163.com

Phone / WhatsApp:
+86 188 2335 9490

2. Information We Collect

We may collect personal information when you visit our website, fill out a contact form, request a quote, download materials, send us an email, or communicate with us through WhatsApp or other channels.

The information we may collect includes:

Name

Company name

Email address

Phone number or WhatsApp number

Country or region

Product interests

Inquiry details

Logo files, design files, drawings, or reference images you choose to send

Order requirements, such as product type, material, color, quantity, packaging, and customization needs

Website usage data, such as IP address, browser type, device information, pages visited, and time spent on the website

We only collect information that is reasonably necessary for communication, quotation, product development, customer service, and website improvement.

3. How We Use Your Information

We may use your information for the following purposes:

To respond to your inquiry or quote request

To understand your custom leather goods project

To provide product information, pricing, samples, and manufacturing suggestions

To communicate with you about materials, logo methods, packaging, production, and shipment

To process business communication and customer service requests

To improve our website, products, services, and user experience

To send business updates or marketing information if you have agreed to receive them

To prevent spam, fraud, misuse, or security risks

To comply with legal, tax, accounting, or regulatory requirements

We do not sell your personal information.

4. Contact Forms and Inquiries

When you submit a contact form or inquiry form on our website, we use the information you provide to contact you and reply to your request.

For example, if you ask about a custom logo leather valet tray, leather keychain, leather luggage tag, leather watch box, or other custom leather product, we may use your information to provide product suggestions, quotation details, sample information, and customization options.

Please do not submit sensitive personal information through our website forms.

5. Files You Send to Us

You may choose to send us logo files, design drawings, product photos, packaging references, or other project-related files.

We use these files only to review your customization requirements, prepare samples, confirm production details, and provide manufacturing support.

We will not publish, sell, or share your design files for unrelated purposes without your permission.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, remember preferences, and support basic website functions.

Cookies may help us understand:

Which pages visitors view

How visitors find our website

How long visitors stay on the website

Which products or content are more useful to visitors

You can control or disable cookies through your browser settings. Please note that some website functions may not work properly if cookies are disabled.

7. Analytics and Third-Party Tools

We may use third-party tools such as Google Analytics, Google Search Console, Microsoft Clarity, advertising platforms, anti-spam tools, or website security tools.

These tools may collect website usage data through cookies or similar technologies. This information helps us improve website content, user experience, search performance, and website security.

Third-party service providers process information according to their own privacy policies. We recommend reviewing their privacy policies if you want to understand how they handle data.

8. How We Share Information

We do not sell your personal information.

We may share necessary information only in limited situations, such as:

With our internal sales, design, production, or customer service team

With trusted service providers who help us operate the website, email, hosting, analytics, security, or business communication tools

With logistics, packaging, or production partners when necessary for your project

When required by law, regulation, legal process, or government request

When necessary to protect our rights, safety, property, users, or business operations

We require relevant partners and service providers to handle information responsibly and use it only for the required business purpose.

9. International Data Transfers

Because we are based in China and work with international customers, your information may be transferred to, stored in, or processed in countries or regions outside your location.

By submitting information to us, you understand that your information may be processed in China or other locations where our service providers operate.

We take reasonable steps to protect your information during such transfers.

10. How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

For example, we may keep inquiry records, quotation details, design communication, and order-related information for business follow-up, customer service, accounting, legal, and quality management purposes.

If the information is no longer needed, we will delete it, anonymize it, or securely store it according to our internal data management practices.

11. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.

12. Your Rights

Depending on your country or region, you may have certain rights regarding your personal information, such as:

The right to access the personal information we hold about you

The right to request correction of inaccurate information

The right to request deletion of your information

The right to withdraw consent for marketing communications

The right to object to certain processing activities

The right to request restriction of processing

The right to ask how your information is used or shared

To exercise these rights, please contact us using the contact details listed in this Privacy Policy.

We may need to verify your identity before processing your request.

13. Marketing Communications

If you choose to receive product updates, company news, or marketing communications from us, we may use your email address or other contact details to send relevant information.

You can unsubscribe or request to stop receiving marketing messages at any time by contacting us.

14. Links to Other Websites

Our website may contain links to third-party websites, such as social media platforms, Alibaba pages, logistics providers, or business partner websites.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before submitting personal information to them.

15. Children Privacy

Our website is intended for business users and customers. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us. We will take reasonable steps to delete the information.

16. Data Submitted Through Email or WhatsApp

If you contact us by email, WhatsApp, phone, or other communication channels, we may keep the communication records to respond to your request, manage your project, provide customer service, and maintain business records.

Please avoid sending unnecessary sensitive personal information through these channels.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, or privacy practices.

The updated version will be posted on this page with a new “Last Updated” date.

18. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Shenzhen Fanrong Crafts And Gifts Co., Ltd.